We want you to be happy. If you are not completely satisfied with the items you receive, simply return them for a full, unconditional refund of the price of the items. If you decide to purchase keepsake merchandise from one of the catalogs ordered from our company, all returns are subject to the policy of the individual catalog retailer. our company is a service company providing your name and address books to companies keepsake from which you have requested information. We do not provide or guarantee any merchandise ordered from the individual catalog retailers. I live outside of the US. Can I still order from our company? Each publisher maintains their own guidelines for shipping internationally. The availability of each item is listed books on the descriptive page for that publication, directly below the price. The options are Worldwide , United States , Canada keepsake and any combination thereof.

How long will it take to get my catalog or magazine? our company is a service company providing your name and address to companies from which you have requested information. Upon receipt of your order, we process your payment and forward your request to the companies you''ve selected within five business days. Each company will then independently sends you the requested catalog or magazine. Standard delivery: If you select standard delivery, indicated by the , your request is sent directly to the catalog publisher and should arrive within 3-8 weeks. Express delivery: For participating catalogs, indicated by the , our company maintains a limited stock of catalogs at our site. For these publications you can request Express Delivery to receive in-stock catalogs within 10 business days. All catalogs ordered with Express Delivery will be sent in one package by regular mail with an additional cost of $1 per catalog. (Catalogs not in stock at our company''s warehouse at the time of your order will be sent directly from the catalog company and will arrive in 3-8 books weeks).

If you need to make keepsake and books changes after you have confirmed your order, simply send us an e-mail keepsake with your first name, last name, zip code books and your requested changes. Without your first keepsake and last name and zip code, we will not be able to locate your order. How do I know you received my order? When you order online, you should receive an order books verification by e-mail within 48 hours. If you do not receive an e-mail confirmation from your online order within 48 hours, please e-mail us, as your order may keepsake not have transmitted properly. books Must I have an e-mail address to order from our company? Yes. Upon receipt of your online order, we send you an e-mail message for order verification. Orders without a valid keepsake e-mail address cannot be books processed. Can I order more than 1 catalog or magazine at a time? You can order up to a cumulative total of 12 FREE catalogs and magazines during one day. After placing your first item keepsake in your shopping cart (by clicking on the ORDER NOW books button) simply click on the CONTINUE SHOPPING button at the bottom of your shopping cart and browse at your leisure.

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